FAQ
Questions, answered
Everything players ask us about booking, prices, shoes, rain, cancellations and the pool.
How do I book a field?
Go to Book a Slot, choose what you are playing, pick a field or court and a free hour. You get a confirmation by email straight away. Only one group can book a field for each hour, so the slot is yours.
What is the difference between Day and Prime time?
Day rates apply Sunday to Thursday from 6 am to 4 pm. Prime time is every evening from 4 pm and all day Friday and Saturday. The booking form only shows the rate that applies to the hour you pick.
How do I pay?
At the front desk before you play, by cash, card or bKash. There is nothing to pay online.
Can we play for 90 minutes?
Yes, on the football turfs and in the Indoor Arena: add “Extra 30 Minutes” when you book. On the courts and nets, book two hours back to back.
What if it rains?
Our artificial grass drains quickly, so light rain doesn’t stop play. If we close an outdoor field for a storm or lightning, we move your booking or refund it in full. The Indoor Arena, courts and pool are covered.
What shoes can I wear?
Turf shoes or moulded studs on the football turfs, no metal studs. Clean, non-marking indoor shoes in the Indoor Arena and on the badminton and basketball courts.
How does booking the pool work?
The pool is booked per swimmer: one booking holds one place in a one-hour lap swim, with up to 30 swimmers per session. Swimming caps are required. Children under 12 swim with an adult in the water.
Can children play?
Of course. Under-16s need an adult on site, and the person who books must be 18 or over.
How far ahead can I book?
Up to two weeks ahead online. For weekly bookings, tournaments or company events, call the front desk or see Tournaments & Corporate.
How do I cancel or reschedule?
Use the link in your confirmation email up to 12 hours before your slot. After that, or if nobody shows up, we may ask you to pay for the slot before your next booking.
Still wondering about something? Get in touch

Slots open two weeks ahead
Your next game starts here
Prime-time evenings and weekends go first. Pick your sport, choose a field and book your hour in under a minute.